Privacy policy:

Name: Lesley Moss

Telephone No: 07979961030

Email address: lesley@northsouthdesign.co.uk

Data Controller Contact Details: Lesley Moss

This Privacy Policy / Notice sets out how Lesley Moss / Northsouth Design & Web uses and protects any information that you provide when you use this website and contact forms. We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24/05/18.

Lesley Moss / Northsouth Design & Web  is an independent Graphic Design / Web design business based in Essex, United Kingdom (EU) It provides services to businesses.

Lesley Moss / Northsouth Design & Web are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

The Personal Data that we process on your behalf

We may collect the following information:

• Name

• Company (When Applicable)

• Telephone Number

• Email Address

• Demographic information such as Address and Postcode

• Log in details for domain name providers (for web hosting clients only)

Our Lawful Basis for what we do with the Data that you provide

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

• Name, Address, Telephone Number and Email Address for billing and communication purposes.

• We require additional detail i.e. passwords, domain names to help us resolve your technical issues and to set up web hosting for your website.

Disclosure of where data is stored:

When processing your data we use the following Third Parties.

FreeAgent https://www.freeagent.com/website/privacy/

Quickbooks  https://quickbooks.intuit.com/uk/privacy-policy/?bc=OBI-LL1

20i.com       https://www.20i.com/legal/20i-ltd-privacy-policy

Your Rights to Controlling your Personal Information

You may choose to restrict the collection or use of your personal information, you have the following rights:

• The right to be informed

• The right to access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• The right to be subject to automated decision-making including profiling

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. You may request details of personal information which we hold about you under the GDPR (General Data Protection Regulation) 2018.

If you believe that any information we are holding on you is incorrect or incomplete, please advise us as soon as possible. We will promptly correct any information found to be incorrect.

Data Retention policy

Most of the data collected is used for accounting purposes, as such it is a HMRC requirement to hold records for 7 years.

Any IT service data that is collected can be removed securely at your request subject to any contractual obligations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Should we find any evidence of a data breach we will notify you with 72Hours. 

Complaints

Should for any reason you wish to make a complaint about how Lesley Moss / Northsouth Design & Web have managed your data you can write to lesley@northsouthdesign.co.uk. Should you find that you are not happy with our response you can report your concern directly with the ICO at www.ico.org.uk

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.